This is the second time this happens to my Pinterest account. The first time was two years ago. Suddenly I was unable to log-in and saw the message that my account had been suspended. Was then redirected to a page with all possible reasons for account suspension. I read it. Concluded that probably it was not my fault, wrote to them, replied to the automated mail they send me. Received no news for about a month. Wrote to them again, waited a couple of days. Then… an email came. It said that it had been their mistake, they apologized and made my account active again. I had already moved over the issue, my negative thoughts had passed. And mistakes happen, I can totally understand this. I was happy to have my account back.
So I started to use Pinterest again. A little, a little, more… and now with the same rate as before. It’s addictive, really. And yesterday - Bang! - the same message. I looked at it calmly. “Oh well” - I thought - “Again. Okay then.” And went through the same steps: wrote an email, received the polite automated reply, replied to this email again. I was prepared to wait a long time - after all, they have zillions of users now. Having three little kids at home, I forgot almost immediately about the issue.
And then, 2-3 hours later - an email saying everything is Okay, they had made a mistake and my account is back. I was not happy dealing with the same issue again. I was delightfully surprised at their quickness this time though.
Maybe someone tried to hack my account, I don’t know. I wonder if implementing two-step verification will fix this recurring issue.
So, last thoughts. Pinterest, I love you, but please don’t do this again! (Or be as quick as now to fix it).
I hope you found this article interesting. Have you dealt with similar issues yourself?